In 2002, the Touch Points Plus development team began work on a suite of hosted applications that would provide users with 24x7 access, 365 days a year, from anywhere in the world where an Internet connection existed. With hosted applications there is no software to install or programming code to maintain and software upgrades are automatic and transparent to all users. Components in the company's current product suite share data but can also stand alone which allows users to buy one product and add additional components later without re-entering or importing data. The current suite includes the following software products:

• Touch Points Unlimited for Sales and Marketing - Enables users to communicate with existing and prospective customers through the use of automated action plans. Action plans deliver personalized messages via fax, direct mail or email on schedules with user-defined intervals between events. Users can easily design plans for customer acquisition, customer retention, cross selling, branding, business development, and a host of other business purposes.
• Touch Points Unlimited for Fund Raisers - Enables non-profits and other organizations to communicate with past and prospective donors to raise more funds more effectively. Fund raising campaigns and appeals can be defined and associated with action plans that are automatically assigned and executed whenever a contribution is received. The system also automatically delivers a thank-you response for every contribution that is recorded.
• Touch Points Support - Manages project communication both internally and externally. Tasks, problems, and suggestions are recorded and tracked from discovery to solution. The system maintains a complete record of every entry and status change. Project Managers can assign priorities and team members to each issue. The built-in email notification system facilitates rapid response to urgent issues.
• CFO Plus Software - Tracks clients, carriers, commissions, and receipts for businesses in the insurance and financial services industry. The system was especially designed to accurately forecast projected commissions and reconcile carrier payments for a wide variety of insurance products.